Privacy Policy

1. Who We Are

Tracify Ltd is a company registered in England and Wales.
Company Number: 12345678 | VAT: GB123456789
Registered Office: Ropemaker Street, Moorgate, London EC2Y 9HT, UK

2. Data We Collect

• Phone number you search (deleted after 24 hours)
• Email address (for login & receipts)
• Payment data (processed by Stripe — we never store)
• Usage data (searches, timestamps)

3. How We Use Your Data

• To provide search results
• To manage your subscription
• To send transactional emails (receipts, cancellations)
• To improve our service (anonymised analytics)

4. Legal Basis (UK GDPR)

We process data under:

• Contract — to deliver the service you paid for
• Legitimate Interest — to prevent fraud and improve UX
• Consent — for non-essential cookies

5. Data Retention

• Search queries: deleted after 24 hours
• Account data: 30 days after cancellation
• Payment records: 7 years (HMRC requirement)

6. Your Rights (UK GDPR)

• Right to access
• Right to rectification
• Right to erasure ("be forgotten")
• Right to restrict processing
• Right to data portability

Contact DPO

7. Data Processors

• Stripe — payments (PCI-DSS, GDPR)
• Netlify — hosting (GDPR)
• Meta — analytics (with consent)

8. Security

We use HTTPS, encryption at rest, and regular security audits.
No card data is stored on our servers.

9. Contact Us

Data Protection Officer: dpo@tracify.com
ICO Registration: ZA123456
Postal: Tracify Ltd, Ropemaker Street, London EC2Y 9HT

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This policy complies with UK GDPR, GDPR, and PECR.